VRM

Any manager of a business rates department will understand the numerous pressures associated with the position. From ensuring that staff are following best practice (which in itself can be ambiguous), to attempting to maximise rate retention, the role is far from straightforward. 

In response to these concerns, Analyse Local have developed the Virtual Rates Manager portal. This resource provides virtual assistance for business rates departments, supported by the sound knowledge base multiple ex Billing Authority managers. 

Furthermore, this area of the system includes comprehensive online resources, including a caselaw database, topic specific ‘best practice’ guidance, and interactive tools.

Benefits:

• The Virtual Rates Manager portal is updated in line with changes to the rating world
• Informed answers to rating questions from our expert team via the Ask VRM service within an agreed service level.
• Instant access to a vast library of business rates related Case Law, with links to comprehensive decision summaries.
• Access to a wide range of Practice Notes, covering key aspects of working in a business rates department.
• Interactive toolkits for complex department functions, such as Completion Notices
• Unlimited access to leading industry Publications.